What Questions Should I Ask When Choosing A Freight Forwarder?

Without a doubt, the ocean freight industry is one of the most complicated industries. In today’s era, it is imperative to ensure that with whomsoever you work with are a perfect fit for your business, particularly the one responsible for transporting your cargo. Needless to say, different international cargo shipping services providers act and operate variedly. Therefore, it is always better to clarify doubts you have regarding cargo shipping services, locations as well as networks prior to choosing.

Enlisted mentioned are some crucial questions you must consider asking your international cargo shipping services provider to get real insights.

1.      How extensive is your network?

When it comes to an international freight forwarder, the company must have a reliable and well-established international network. It will help to facilitate the cargo shipping process for their clients for a précised end-to-end process. Always keep in mind; the enormous the network, the more likely cargo shipping forwarded can fulfill shippers’ demands and needs.

Having an international cargo shipping services provider physically present in the nation to or from which you are transporting is a huge advantage, particularly if the parcel has to deliver door-to-door.

2.      Is it possible to track cargo?

In this present scenario, it is important that you should be able to track your shipment be it from flip kart, Amazon, etc. Well, the same is implemented in the shipping industry. Currently, all most all international cargo shipping services providers have gone digital and can offer 24*7 track and trace services to their clients.  So, whenever you go to choose any freight forwarder, ensure they offer on-time tracking services so that you can pre-plan your logistic needs and alternate if anything goes wrong. In this manner, you can have peace of mind and ensure that you can fulfill your commitments made to clients as well as providers, along with your supply chain.

3.      How rapidly can I get a quote?

When it comes to quotations, they can vary on various factors including sail date, carrier, the volume of merchandise, and so on. Meaning, the sooner you get a quote, the earlier you can plan your shipment to ensure you meet the deadlines. 

4.      Are you licensed?

The initial step you must take in deciding whether to work with a company or not is by ensuring if they are licensed or not.  A licensed cargo shipping service provider will properly follow the rules and regulations set by licensing body, which includes fair rules, standards, and prices. This also ensures that you will get support if at any point in time you feel that you have been ill-treated.

5.      Are there any options available if I need to ship by a certain date or need cargo to arrive by a certain date?

In case you have urgent cargo, do know your freight forwarder as early as possible so that they can do the needful. But keep in mind; getting your cargo onto the first available sail date and vessel may charge you extra.

For deeper information, please contact our team anytime you want. We are always happy to help.